International Science Community Association International Research Journal of Social Sciences 14 4 2025 10 14 Development and Outreach of Quality Educational Multimedia Content at IGNOU to Meet the NEP 2020 Goals: Challenges and way forward 20 26 EN Kumar Rahul 1 Department of Economic Studies and Policy, Central University of South Bihar, Gaya- 824236, Bihar, India Ojha Rajni Kant 2 Department of Economic Studies and Policy, Central University of South Bihar, Gaya- 824236, Bihar, India Kumar Pritam 3 Department of Economic Studies and Policy, Central University of South Bihar, Gaya- 824236, Bihar, India Bhardwaj Rishabh 1 Dept. of Journalism and Mass Communication, YS College, Barnala, Punjab, India Chakraborty Debjani 2 Dept. of Journalism and Mass Communication, YS College, Barnala, Punjab, India Kaur Roopinderjit 3 YS College, Barnala, Punjab, India Rawat Deepika 4 Dept. of Journalism and Mass Communication, Tula’s Institute, Dehradun, India Bhagra Abhishek 1 Research Scholar, Department of Sociology & Social work, H.P. University, Shimla- 5, HP, India Kour Jatinder Jit 1 Electronic Media Production Centre, Indira Gandhi National Open University, New Delhi-110068, India Das Moumita 2 National Centre for Innovation in Distance Education, Indira Gandhi National Open University, New Delhi-110068, India Prasad K.D. 3 Electronic Media Production Centre, Indira Gandhi National Open University, New Delhi-110068, India > Review Paper 2025 7 12 2025 10 14 The Indira Gandhi National Open University (IGNOU), a premier ODL university with a national and international reach, follows a multimedia approach for instruction, which includes Audio-Visual (AV) Aids, and social media. The Electronic Media Production Centre (EMPC) at IGNOU is a Centre which extensively uses digital, satellite and Internet based technologies to produce, deliver and disseminate quality educational content to millions of its learners and the masses. It also designs innovative need-based interventions to meet the new and emerging challenges of the new age learners. This paper reviews the preparedness of EMPC in producing and delivering quality educational multimedia content and enhancing outreach in the changing scenario of educational needs of the learners in the light of the NEP-2020.It analyses and identifies the existing challenges in the way of maximizing access and reach of the audio and video (multimedia) content to the learners. The paper further recommends the new way forward with the vision of realizing the vibrant and immersive ODL ecosystem in the country. Copyright@ International Science Community Association