@Research Paper
<#LINE#>Study of impact of social media on youngsters with special reference to Indore city, MP, India<#LINE#>Satnam Kour @Ubeja,Ranjana @Patel,Manisha @Singhai,Neha @Godbole <#LINE#>1-5<#LINE#>1.ISCA-RJMS-2016-073.pdf<#LINE#>Prestige Institute of Management and Research, Indore, M.P. India@Prestige Institute of Management and Research, Indore, M.P. India@Prestige Institute of Management and Research, Indore, M.P. India@Prestige Institute of Management and Research, Indore, M.P. India<#LINE#>19/8/2016<#LINE#>28/2/2017<#LINE#>Social availability is turning into an extra segment of each sort of correspondence: Email, informal communities, smaller scale blogging, content informing, online courses, report Sharing, video and music sharing. Correspondence is no more only balanced, or one-to-numerous, yet numerous to-numerous. Presently a-days numerous enormous advanced organizations, telecom company, News media depend on Facebook for their essential online networking nearness, however there are a developing number of online networking alternatives focused on particularly for instructors. Target of this study was to discover the impact of online networking on youth in Indore city. The specimen included 150 clients of youth those are utilizing online networking for various reason, with the assistance of ANOVA test found the impacts of online networking on youth as for various demographic variables. Study found that female youth are more impact from online networking they invest more energy in online networking for various reason as contrast with male. Study will likewise help to advertiser to comprehend the promoting procedures offer by various online networking shopping destinations, additionally see how to give distinctive commercials on other social networking locales for business reason. Study will likewise give more significant approaches to recognize and comprehend different client portions and to focus on every section with more engaged showcasing techniques.<#LINE#>Chunawalla S.A and Sethia K.C. (2003).@Foundation of Advertising theory & practice.@Finance India, 17(1), 334-336.@Yes$Chhabra T.N. and Grover S.K. (2005).@Marketing Management.@Dhanpat Rai & Co. Pvt. Ltd., Third revised edition, 15-20.@No$Kotelr Philip and Keller Kevin Koshy Abraham (2008-09).@Jh Mithileshwar Marketing Management: a south Asia prospective.@Pearson Education Delhi, 13th edition, 25-30.@Yes$Kotler Philips and Gray Armstrong (2008).@Principle of Marketing.@Pearson Education 12th edition Delhi, 450-460.@No$Krisnawamy K.N., Shivkumar A. and Mathirajan M. (2006).@Management Research Methodology.@Pearson Education,  20-25.@Yes$Kotler Philips (2008).@Marketing Management.@Pearson Education Eastern economy Delhi, 13th edition,  56-62.@No$Williams (2008).@Introduction to SNS technology.@Consumer Reports, Berkman Center for Internet and Society at Harvard University.@No$Boyd D. (2007).@Why youth (heart) social network sites: the role of networked publics in teenage social life.@MacArthur foundation series on digital learning–Youth, identity, and digital media volume, 119-142.@Yes$Knight K.K. (2006).@Is Social Networking losing clout with youth? BizReport.@@Yes$Subrahmanyam R. (2006).@MacArthur Foundation Series on Digital Learning: Youth.@Identity and Digital Media Volume Cambridge, MA: MIT Press.@No$Jain Pratush (2009).@Introduction to SNS technology.@Consumer Reports, Berkman Center for Internet and Society at Harvard University.@No$Ubeja S.K. and Bedia D.D. (2012).@Customer satisfaction in shopping malls: An empirical study.@Pacific Business Review-International, 5(2), 60-72.@Yes$Ubeja S.K. (2013).@A study of customer satisfaction of shopping malls in Jabalpur city.@International Journal of Marketing, Financial Services and Management Research, 2(1), 1-11.@No$Boyd Danah (2007).@Why Youth (Heart) Social Network Sites: The Role of Networked Publics in Teenage Social Life.@MacArthur Foundation Series on Digital Learning Youth, Identity, and Digital Media Volume (ed. David Buckingham). Cambridge, MA: MIT Press, 119-142.@Yes$Mumbai mirror daily (2006).@Empowering Parents and Protecting Children in an Evolving Media Landscape.@Cambridge, MA.@No
<#LINE#>Enterprise risk management and firm performance evidence from financial market of Iran<#LINE#>Mojtaba @Mortezaee,Davoud @Sanji <#LINE#>6-12<#LINE#>2.ISCA-RJMS-2016-131.pdf<#LINE#>Dept. of Accounting, Mashhad Branch, Islamic Azad University, Mashhad, Iran@Dept. of Accounting, Mashhad Branch, Islamic Azad University, Mashhad, Iran<#LINE#>21/11/2016<#LINE#>25/2/2017<#LINE#>The purpose of present research is examine the effect of enterprise risk management (ERM) approaches on firms’ performance by investigating  financial asset and market variables and its effect on ERM. Using a sample of 66 firms which report establish Risk Assessment Unit (RAU) or administrative units with same functions as an administrative division. Research results shows that firms adopting ERM have meaningful decrease in their stock price fluctuations and unpredictability. Firms establishing Risk Assessment Unit (RAU) compared to similar and non-RAU firms in their industry group, have considerable improvement in dispel their asset opacity, decreased market to book ratio and decreased earnings volatility. In addition, we find that there is a meaningful negative relationship between the change in firms’ market to book ratio and earnings fluctuations. Our finding confirm that banks and financial institutions increase leverage after ERM implementation. Finally, we find no meaningful evidence to support that ERM can have an important role in value creating.<#LINE#>Marsh and McLennan Companies (2005).@A Qualitative Survey of Enterprise Risk Management Programs.@Marsh & McLennan, U.S.A, 12-36. ISBN: 9780124157538@No$Stulz R. (1996).@Rethinking risk management.@Journal of Applied Corporate Finance, 9(3), 8-25.@Yes$Stulz R. (2003).@Rethinking risk management, The Revolution in Corporate Finance.@4th Edition, Blackwell Publishing, 367-384.@Yes$Nocco B.W. and Stulz R. (2006).@Enterprise risk management: Theory and practice.@Journal of Applied Corporate Finance, 18(4), 8-20.@Yes$Tufano P. (1996).@Who manages risk?  An empirical examination of risk management practices in the gold mining industry.@Journal of Finance, 51(4), 1097-1137.@Yes$Paul Walker L., William Shenkir G., Thomas Barton L. (2003).@ERM in practice: examples of auditing@Internal Auditor, 60(4), 51-55.@Yes$Pagach D. and Warr R. (2010).@The Effects of Enterprise Risk Management on Firm Performance.@Jenkins Graduate School of Management North Carolina State University. U.S.A., 1-26.@Yes$Hoyt Robert E. and Liebenberg Andre P. (2008).@The Value of Enterprise Risk Management: Evidence from the U.S. Insurance Industry.@Journal of Risk and Insurance, 78(4), 795–822.@Yes$Giorgio Stefano Bertinetti, Elisa Cavezzali and Gloria Gardenal (2013).@The effect of the enterprise risk management implementation on the firm value of European companies.@Ca@Yes$Pagach D. and Warr R. (2007).@An Empirical Investigation of the Characteristics of Firms Adopting Enterprise Risk Management.@North Carolina State University. U.S.A., 1-32.@Yes$Izah Mohd Tahir and Rizal Razali Ahmad (2011).@The Relationship between Enterprise Risk Management (ERM) and Firm Value, Evidence from Malaysian Public Listed Companies.@International Journal of Economics and Management Science, 1(2), 32-41.@Yes$Sekerci Naciye (2012).@Does Enterprise Risk Management Create Value for Firms? Evidence from Nordic Countries.@School of Economics and Management, Lund University.1-43.@Yes$Tehran Stock Exchange (2010).@Annual reports@.http:// new.tse.ir/. 01/01/2010 to 29/12/2015.@No$Codal (Securities and Exchange Organization data center of Iran website) (2010).@Annual reports.@http://www.codal.ir /.01/01/2010 to 29/12/2015.@No
<#LINE#>Customer satisfaction towards CRM practices in State Bank of India with reference to Sivakasi town, Tamil Nadu, India<#LINE#>C. @Anupriya,V. Bharathi @Ramani,R. Mohammed @Abubakkar Siddique,K. Ganesha @Moorthy <#LINE#>13-23<#LINE#>3.ISCA-RJMS-2017-002.pdf<#LINE#>Department of Corporate Secretaryship, Ayya Nadar Janaki Ammal College, Sivakasi, Tamil Nadu, India@Department of Commerce, Ambai Arts College, Ambasamudram, India@Post Graduate and Research Department of Commerce, Ayya Nadar Janaki Ammal College, Sivakasi, Tamil Nadu, India@Department of Corporate Secretaryship, Ayya Nadar Janaki Ammal College, Sivakasi, Tamil Nadu, India<#LINE#>26/1/2017<#LINE#>28/2/2017<#LINE#>CRM is one of the significant strategies that can be employed by organization to develop competitive lead. Customer service management is a key component of business today. The rationale of this study was to examine the various facets of customer relationship management practices adopted by State Bank of India in Sivakasi. The research aim in this study has consist of investigative research whereby diverse aspects with regards to CRM in the State bank of India have been exposed from existing studies and tested on a sample of customers selection through convenient sampling technique. This study examined demographic profile of customers, opinion of customer’s satisfaction. This study utilized 100 samples in SBI customers in Sivakasi. The data for the study have been collected during interview schedule. The statistical tools like simple percentage, chi-square and Kruskal Wallis test was used in this study. This study revealed that the customer relationship management practices followed in State bank of India is satisfactory to the customers.<#LINE#>Long Choi Sang, Khalafinezhad Raha, Khairuzzaman Wan Ismail Wan and Rasid Abd Siti Zaleha (2013).@Impact of CRM Factors on Customer Satisfaction and Loyalty.@Asian Social Science, 9(10), 247-253.@Yes$Parthasarathy Anbuoli and Ramasamy Thiruvenkatraj (2015).@A Study On Customer Relationship Management Practices in Canara Bank Branches in Tamilnadu.@International Conference on Inter Disciplinary Research in Engineering and Technology, 1-10.@Yes$Partha Saradhy T., Subrahmanyam S.E.V. and Reddy T. Narayana (2014).@A Study On Customer Perception Towards Customer Relationship Management (CRM) Practices in Nationalised Banks.@International Journal of Management, 5(11), 34-47.@Yes$Angamuthu B. (2015).@Impact of Customer Relationship Management On Customer Satisfaction And Its Role Towards Customer Loyalty And Retention.@Practices In The Hotel Sector, BVIMSR’s Journal of Management Research, 7(1), 43-52.@No$Balakrishnan H. and Krishnaveni R. (2014).@A Study on Customer Relationship Management Practices in Selected Private Sector Banks with Reference to Coimbatore District.@The SIJ Transactions on Industrial, Financial & Business Management, 2(1), 15-20.@Yes$Verma Dheeraj and Verma Devendra Singh (2013).@Customer Relationship Management Practices in Selected Organized Retail Outlets: A Case Study of Indore City.@International Journal of Science and Research, 2(4), 358-365.@Yes$Sheik Abdullah S. and R. Manohar (2016).@CRM Practices Impact on Customer Satisfaction.@Indian Journal of Applied Research, 6(9), 281-283.@Yes$Chopra Anamica and Arora Usha (2013).@An analysis of the gap between customers@IUP Journal of Bank Management, 12(4), 70-86.@Yes
<#LINE#>Perspective of Indian soldiers towards leadership and inclusion of women in army<#LINE#>Anupama @Munshi,Suruchi @Pandey <#LINE#>24-30<#LINE#>4.ISCA-RJMS-2017-008.pdf<#LINE#>Symbiosis Institute of Business Management Studies, Pune, MS, India@Symbiosis Institute of Business Management Studies, Pune, MS, India<#LINE#>28/1/2017<#LINE#>27/2/2017<#LINE#>This paper examines the views of soldiers of Indian Army towards the women in military in terms of leadership and inclusion. The level of inclusion of women in Army varies from country to country. Women have been in Indian Armed Forces for more than two decades now but they are employed only in Officer cadre in Supporting Arms and Services. With the number of women getting increased in Armed Forces there is an increase in practical and policy issues, cultural constraints of gender, and practices on participation of women in military. Do women make good leaders in Army? Are men in Army ready to be led by women in hard field areas. These are few questions which are dwelt upon in this paper. The study is based on collection of primary data by means of survey. The data collection was done from 213 soldiers of different Arms and Services. The service bracket of the personnel varied from 12 to 20 years. The results indicate that the soldiers who have worked with women officers have a positive experience in comparison to those who have not worked.<#LINE#>Rooks, Sheri Crowley (2000).@Looking at G. I. Jane through Lenses of Gender.@American Communication Journal, 2(1), 1.@Yes$Segal Mady (1993).@Women in the Armed Forces.@Pp. 81-93 in Women and the Use of Military Force, eds Ruth H. Howes and Michael R. Stevenson. Boulder: Lynne Rienner Publishers.@Yes$Lorry M. Fenner (1998).@Either you need these women or you do not: Informing the debate on Military Services and citizenship.@summer issue 1998.@Yes$Women get full commission...: ,http://zeenews.india.com/ home/women-get-full-commission-hindustan-times_ 472237.htm, Hindustan Times, September 27, 2008.@undefined@undefined@No$Margaret C. Harrell, Laura Werber Castaneda, Peter Schirmer, Bryan W. Hallmark, Jennifer Kavanagh, Daniel Gershwin and Paul Steinberg (2006).@Assessing the Assignment Policy for army women.@RAND, National Defence Research Institute.@Yes$Careiras Helena (2006).@The Role of Women in the Armed Forces of NATO Countries: Military Constraints and Professional Identities Report.@From ProQuest October 19 2014, 14:30.@Yes$Ceyda Kuloglu (2005).@The Turkish Military Academy from a Gender Perspective, in Giuseppe.@@Yes$Elin Gustavsen (2013).@Acta Sociologica@, November 2013 56: 361-374, first published on March 28, 2013.@Yes$Segal Mady (1995).@Women@9(6), 757-775.@Yes$Bhattacharya Arundhati (2012).@Women in Military in India: The Cry for Parity.@10.5901/mjss.2012.v3n2.317.@Yes$Dandeker Christopher (1994).@New times for the military,some sociological remarks on the changing role and structure of the Armed forces of advanced societies.@British journal of sociology, 45(4).@Yes$Rachel Woodward and Patrica Winter (2004).@Discourses of Gender in the Contemporary British Army.@, Armed Forces & Society, 30(2), winter 2004, pp. 279-301.@Yes$Lynn M. Shore Amy E. Randel Beth G. Chung Michelle A. Dean Karen Holcombe Ehrhart Gangaram Singh (2011).@Inclusion and Diversity in Work Groups: A Review and Model for Future Research.@Journal of Management, 37(4), July 2011 1262-1289.@Yes$Laura L. Miller (1998).@Feminism and the exclusion of army women from combat.@16: 33. doi:10.1007/s12147-998-0021-1@Yes$Women now subject to military service (2014) News Report.  http://www.newsinenglish.no/2014/10/14/ women -now-subject-to-military-draft, Norway, News report, 14 Oct 2014, accessed in Dec 2015.@undefined@undefined@No$Doo-Seung H. (2002).@Women in the South Korean military.@Current Sociology, 50(5), 729–743.@Yes$Statistics: Women’s Service in the IDF, (2016) Statistics Report, http://www.idf.il/1589-en/Dover.aspx, (official site of the Israel Defense Forces), accessed in Nov 2016.@undefined@undefined@No$By the numbers: Women in the U.S. military, http://edition.cnn.com/2013/01/24/us/military-women-glance/ By CNN, January 24, 2013, accessed in Oct 2014.@undefined@undefined@No$Mathers, Jennifer G (2015).@Women in the Russian Armed Forces: A Marriage of Convenience?@Report Information from ProQuest, 2015.@Yes$Committee on Women in NATO Forces, International Military Staff, http://www.nato.int/ims/2001/win /denmark. htm, 26 May 2002, accessed in Nov 2014.@undefined@undefined@No$Michael Dunn, (2007),British army leadership: is it gendered?, Women in Management Review, Vol. 22 Iss 6 pp. 468 – 481.@undefined@undefined@Yes$Susan Gray (2008).@Discontinuing the Canadian Military’s Special Selection’ Process for Staff College and Moving Toward a Viable and Ethical Integration of Women into the Senior Officer Corps. Journal of Military Ethics, 7(4), 284-301.@undefined@Yes