@Research Paper
<#LINE#>Standard Operating Procedures for Standalone Hotels<#LINE#>Kalaskar@Prasanna<#LINE#>1-9<#LINE#>1.ISCA-RJMS-2013-053.pdf<#LINE#> KCA and Aatreya Education Systems Pvt. Ltd., Dharwad, Karnataka State, INDIA<#LINE#>19/5/2013<#LINE#>25/5/2013<#LINE#>Indian hospitality industry is a major service sector in India which includes tourism, food service and hotels. It is also the fastest growing industry not only in India but also in the world. The hotel industry is a mature industry marked by intense competition owing to its growing demand. Under this backdrop the stand alone hotels has to sustain and grow amidst of big hotel chains both nationally and internationally. Hence the standalone hotels has to follow a standard set of processes which ensures quality system as it provides the employees of the hotel the required information to do the job properly, and facilitate in maintaining the quality consistently and also assure integrity of the end result or service in order to compete and survive in the market. These standards may be set by developing and implementing a well written Standard Operating Procedures for all the hotel operations. Thus the paper tries to bring out a well developed Standard Operating Procedures which help the standalone hotels to maintain quality and accuracy in their operations which stands as the backbone of the hotels in mainstreaming their services and increase guest experience.<#LINE#> @ @ Ankit Shrivastava and Dezan Shira & Associates, FDI in India’s Tourism Industry, India Briefing (2011) @No $ @ @ Capell, K. H&M Defies Retail Gloom. Available at: http://www.businessweek.com/globalbiz/content/sep2008/gb2008093_150758.htm(accessed 20/10/11) (2011) @No $ @ @ www.economywatch.com/world-industries/hospitality/(accessed 21/9/11) (2011) @No $ @ @ www.expresshospitality.com/20100731/hwbengaluru201001.shtml (accessed 15/9/11)  (2011) @No $ @ @ Srinivasan Padma, Karnataka State Hotel Industry- A meta analysis and business model on the HR related issues and attitudes. Company Secretary, Sindhu Cargo Services Ltd., Bangalore, (2004) @No $ @ @ Bhat Arun, Standard Operating Procedures –SOP Opera for GCP Compliance, ClinInvent Research Pvt Ltd, Mumbai(2008) @No $ @ @ http://www.ey.com/GL/en/Industries/Real-Estate/Global-Hospitality-Insights--top-thoughts-for-2011 (accessed 10/9/11) (2011) @No $ @ @ TN, Karnataka have ideal climate for hotels. India State Ranking Survey (2011) @No $ @ @ Kumar Lokesh, Singh Tarandeep, Saigal  Nikhil, Cebula Barbara. Disecting the Indian Hospitality Industry, Technopack Perspective, Volume (1)(2011) @No $ @ @ Kshitij Pakhi, The Indian Hospitality Industry-An Overview, Real Estate News (2010) @No
<#LINE#>Impact of Sales Promotion Tools on Consumer's Purchase Decision towards White Good (Refrigerator) at Durg and Bhilai Region of CG, India<#LINE#>Neha@Soni,Manoj@Verghese<#LINE#>10-14<#LINE#>2.ISCA-RJMS-2013-057.pdf<#LINE#>Department of Management, GD Rungta College of Science and Technology, Bhilai C.G.,INDIA @ Department of Management, R.C.E.T, Bhilai C.G., INDIA<#LINE#>22/5/2013<#LINE#>10/6/2013<#LINE#>In the emerging business scenario various promotional techniques are used by the marketer for influencing the purchase decision of their consumers. Sales promotion, a key element of promotional mix has been widely used to sustain competitive advantage, increase sales and stimulate consumer purchase decision, is becoming a valuable tool for marketers to influence purchase decision. Through this study, an effort has been made to find out the various sales promotion tools and its impact on purchase decision towards white good (refrigerator). For conducting the research, data was collected through convenience sampling of 109 respondents through descriptive research design technique. Later the data was analysed and the hypothesis was tested by using multiple regression technique. The result shows that among the various sales promotion tools: offer, premium and contest are the most influencing variables for consumer purchase decision.<#LINE#> @ @ Dotson M. J. Hyatt, Eva, Sales Promotion Preferences : A Demographic Analysis, Society for Marketing Advances, 1(4), 123-131 (2012) @No $ @ @ Luick F.J. and Ziegler W.L.,  Sales Promotion and Modern Merchandising New York, Mc-Graw Hill Book Company (1968) @No $ @ @ Brassington F. and Pettitt S., Sales Promotion In: Principles of Marketing, 2nd ed., FT Prentice Hall, Harlow, 642-685 (2000) @No $ @ @ Chandon Pierre, Wansink Brian andLaurent Gilles, A benefit congruency framework of sales promotion effectiveness, Journal of Marketing, 64, 65-81 (2000) @No $ @ @ Nema G., Nagar D. and Shah M., Impact of Sales Promotion Techniques on Consumer Buying Decision with Respect to Personal Care Products Among College Teachers of Indore, Arash a journal of ISMDR, l2(1) 29-35 (2012) @No $ @ @ Blattberg Robert C. and Scott A. Neslin, Sales Promotion: Concepts, Methods and Strategies, Englewood Cliffs, New Jersey: Prentice Hall (1990) @No $ @ @ Pithadia Vijay and Sharma  Ashish, Role of Advertising and Sales Promotion in procure option of customer, The Economic Challenger– Ajmer, India, 8(29), 53-56 (2005) @No $ @ @ Bettman J.R., Luce M.F. and Payne J.W., Constructive consumer choice processes, Journal of Consumer Research, 25(3), 187–217 (1998) @No $ @ @ Erasmus A., Boshoff C.E and Rousseau G.G., Consumer decision making models within the discipline of consumer  science: A critical approach, Journal of Family Ecology and Consumer Sciences,  29, 82–90 (2001) @No $ @ @ Joseph Joshy and Sivakumaran Bharadhwaj, Consumer Promotions in the Indian Market, Journal of International Consumer Marketing, 23(2), 51–165 (2011) @No $ @ @ Dasar P. and Maradi Mallikarjun, Consumer Behavior on Consumer Durables with reference to Bijapur District, Global Journal of commerce and management perspective, 2(1), 36-46 (2013) @No $ @ @ Vyas H.D., Consumer purchase of Consumer Durables: A Factorial Study, International journal of management and strategy, 1(1), (2010) @No $ @ @ Vyas P.H., Measuring consumer preference for sales promotion schemes through conjoint design in FMCG sector, available at http://www.iimahd.ernet.in/ publications/data/2005-09-08preeta.pdf working paper (2005) @No $ @ @ Chandon P. and Laurent G., Hedonic and utilitarian consumer benefits of sales promotions, Marketing Science Institute Working Paper No. 99– 109 Cambridge, MA: Marketing Science Institute(2000) @No $ @ @ Tendai M. and Crispen C., In-store shopping environment and impulsive buying, African Journal of Marketing Management, 1(4), 102-108 (2009) @No $ @ @ Adebisi Sunday A. and Babatundi Bayode O., Strategic Influence of Promotional mix on Organization sale turnover in the face of strong competitors, Business intelligence journal 4(2), (2011) @No $ @ @ Koshy Abraham and Dang Jha Priya, An empirical view of the different types of consumer promotions in India, available at http://www.iimahd.ernet.in/assets/ snippets/ working paper pdf/2004-03-03priyajha.pdf (2013) @No $ @ @ Neeraja B., Know your customers, Research journal of social science and management, 01(12), (2012) @No $ @ @ Srivastava A.K. and Praveer S.R., Individual Factors as the Decision variables of purchase intention: Finding out commonness of the uniqueness via Personal care products, Arash a journal of ISMDR,2(2), 37-44 (2012) @No $ @ @ Kokli M .K. and Vida I., A Strategic Household Purchase: Consumer House Buying Behavior, Managing Global Transition, 7(1), (2009) @No $ @ @ Oyedapo Williams O., Akinlabi Babatunde H. and Sufian Jeleel B., The impact of sales promotion on organization effectiveness in Nigerian manufacturing industry, Universal Journal of marketing and business research, 1(4), 123-131 (2012) @No $ @ @ Chaharsoughi S.A.,Hamdard J.,The effect of sales promotion on consumer interest to purchase in IKCO automative  company, Journal of Knowledge Management, Economics andInformation Technology 1(4),(2011) @No $ @ @ George S., Occasion based promotional strategies of consumer durable segment in Kerala, International Journal  of Academic Research in Business and Social Sciences, 2(6), 2222-6990 (2012) @No $ @ @ Paramanand D., Hundekar S.G. and Mallikarjun M., Consumer Behaviour on consumer durables with reference to Bijapur district, Global journal of commerce and management perspective, 2(1) 36-46 (2013) @No $ @ @ Chaharsoughi S.A. and Yasory T.H., Effect of sales promotion as a tool on customer attention to purchase: A case study of auto maker company, African journal of Business Management, 6(5), 007-2014 (2012) @No $ @ @ Chaharsoughi S.A. and Yasory T.H., Effect of sales promotion on consumer behavior based on culture, African Journal of Business Management,  6(1), 98-102,11 (2012) @No
<#LINE#>A New Quality Rating system for the Computer Workstation arrangements of the Information Technology Industries: A Six Sigma Model Approach<#LINE#>Arun@VijayS.,P.C.@Sekar<#LINE#>15-21<#LINE#>3.ISCA-RJMS-2013-060.pdf<#LINE#>KG Hospital and Post Graduate Medical Institute, 18, Arts College Road, Coimbatore-641018, INDIA@Department of Management Studies, Madurai Kamaraj University, Madurai, INDIA<#LINE#>3/6/2013<#LINE#>13/6/2013<#LINE#>Objective: To study existing Computer Workstation arrangements prevailing in the Information Technology (IT) Industries in India and to provide an employee driven Quantitative Data-driven Quality rating system for the Computer workstation arrangements in the Indian IT setup. Study design: A descriptive study design was adopted to capture the existing Computer workstation arrangements as rated by the IT employees belonging to the Information Technology Industries in India. Materials and Methods:  IT Professionals (N=120) belonging to the Programming and Software developmental division of the Information technology Industries located at two metropolitan cities in India were formed the population of this study. A Self-administered questionnaire was used to capture employee’s opinion on the computer workstation arrangements. A Six-Sigma Analytical tool using Poisson principle was employed to capture the level of Satisfaction of the employees about the various features of Computer Station arrangements. Results: The non-conformance rate per respondent (DPU) was calculated to find out the chance for the person to be totally satisfied with the existing computer workstation arrangements and the corresponding PPM (Parts per million defectives) was also determined using the Normal distribution table.  The outcome of this study provided a Sigma rating for each component of the computer workstation and accordingly, a Six Level Quality rating system for the Human-Computer interface was developed. Conclusion: This study provided a Quantitative data-driven Quality rating system for the computer workstation arrangements prevailing in the Indian IT Set up. The study provided warning sign to the Policy planners and the Facility managers of Indian IT setup to take appropriate steps to provide better Physical working environment for the employees. <#LINE#> @ @ Arun Vijay S., Work-related Musculoskeletal Health problems among the Information Technology Professionals in India: A prevalence Study, International Journal of Management Research and Business Strategy, 1(2), 118-128 (2013) @No $ @ @ WHO, Identification and control of work-related diseases. Geneva, Switzerland: World Health Organization, WHO Technical Report Series 174 (1985) @No $ @ @ Arun Vijay S., Critical Factors of Health in Information Technology Professionals and its impact on Productivity-A Case study using Six-sigma Model Approach, Journal of Management Research, 1(2), 12-17 (2009) @No $ @ @ Sharma A.K., Khera S. and Khandekar J., Computer related health problems among Information technology professionals in Delhi, Indian Journal of Community Medicine, 31, 36-38 (2006) @No $ @ @ Bohr P., Efficacy of office ergonomics education, Journal of Occupational Rehabiliation, 10(4), 243-255 (2000) @No $ @ @ Ketola R., Toivonen R., Hakkanen M., Luukkonen R., Takala E. and Viikari-Juntura E., Effects of ergonomic intervention in work with vedio display Units, Scandinavian Journal of work environmental health, 28(1), 18-24 (2002) @No $ @ @ Robertson M.M. and Huang Y.H., Effect of a work place design and training intervention on individual performance, group effectiveness and collaboration: the role of environmental control Work, 27(1), 3-12 (2006) @No $ @ @ Deepak Sharan, Repetitive strain injuries; Current Research. Retrieved from Dr. Deepak Sharan: http://www.deepaksharan.com/cri_intro.html (2008) @No $ @ @ Jasrotia P., IT People evolve. Retrieved from The ‘health hazard’ of being an IT professional: http://www.itpeopleindia.com/20020401/cover.shtml (2002) @No $ @ @ Carter J.B. and Banister E.W., Musculoskeletal Problems in VDT Work: a review, Erogonomics, 37, 1623-1648 (1994) @No $ @ @ Chaffin D., Localized muscle fatigue-definition and measurement, Journal of Occupational Medicine, 15, 346-354 (1973) @No $ @ @ Hagberg M., Electromyographic signs of shoulder muscular fatigue in two elevated arm positions, American Journal of Physical Medicine and Rehabilitation, 60, 111-121 (1981) @No $ @ @ Kadefors R., Petersen I. and Herberts P., Muscular reaction to welding work: an electromyographic investigation, Ergonomics, 19, 543-548 (1976) @No $ @ @ Griegal Morris P., Larson K. and Mueller-Klaus K., Incidence of common postural abnormalities in the cervical, shoulder and thoracic region and their association with pain in two age groups of healthy subjects, Physical Therapy, 72, 425-431 (1992) @No $ @ @ Braun B., Postural differences between asymptomatic men and women and craniofacial pain patients, Archieves of Physical Medicine and Rehabilitation, 72, 653-656 (1991) @No $ @ @ Barry J., A review of Ergonomics of Keyboards, Work, 3(4), 21-25 (1993) @No $ @ @ Sjogaard G. and Jensen B.R., Low Load Static exertions. In Marras.W.(Ed.), Occupational Ergonomics Hand Book, CRC Press, Boca Raton (1999) @No $ @ @ Jonsson B., The Static component in muscle work, Europeon Journal of Applied Physiology and Occupational Physiology, 57, 305-310 (1988) @No $ @ @ Human factors and Cornell University Ergonomic Web: Ergonomic Guidelines for arranging a Computer Workstation - 10 steps for users retrieved from the website http://ergo.human.cornell.edu/ergoguide.html (2013) @No $ @ @ Raines and Twomey L.T., Head and Shoulder posture variations in 160 asymptomatic women and men, Achieves of Physiological Medicine and Rehabilitation, 78, 1215-1256 (1997) @No $ @ @ Novak C.B. and Mackinnon C.B., Repetitive use and static postures: A source of nerve compression and pain, Journal of Hand Therapy, 10, 151-159 (1997) @No $ @ @ Wyon D. and Wargocki P., Room Temperature Effects on the Office Work; Chapter 11, Creating the Productive Work Place, Editor D.C. Croome (London: Taylor and Francis) (2006) @No $ @ @ Corlett E.N., Background to sitting at work: research requirements for the design of work seats, Ergonomics, 49, 1538-1546 (2006) @No $ @ @ Pope M.H., Goh K.L. and Magnusson M.L., Spine ergonomics, Annual Review of Biomedical Engineering, , 49–68 (2002) @No $ @ @ Armstrong T., Ergonomics and cumulative trauma disorders, Hand Clinics, 2(3), 553-565 (1986) @No $ @ @ Rakhshaan Khan, Ambreen Surti, Rehana Rehman and Umar Ali., Knowledge and practices of Ergonomics in Computer Users, Journal of Pakistan Medical Association, 62, 213-217 (2012) @No
<#LINE#>An Investigative Study of Banking Cyber Frauds with Special Reference to Private and Public Sector Banks<#LINE#>R.R.@Soni,Neena@Soni<#LINE#>22-27<#LINE#>4.ISCA-RJMS-2013-062.pdf<#LINE#>Sunrise University, Alwar, Rajasthan,INDIA@Adinath Public School, Alwar, Rajasthan, INDIA <#LINE#>9/6/2013<#LINE#>19/6/2013<#LINE#>Use of technology in financial services of course has given a tremendous impetus to their development. However, due to heavy dependency on electronic and digital tools to carry out business and payment transactions, a serious threat has also been imposed to the safety and reliability of financial operations. Along with the growing trend of online and cyber transactions, the number of banking scams has also been on the rise affecting more and more people using banking technology tools. Frauds with online payments, ATM machines, electronic cards and net banking transactions have become a serious issue. Huge loss of money of people and institutions is caused every year due to these cyber frauds in banking firms, even after tight security measures in electronic transaction. Banks themselves have been found to be involved in fraudulent practices in a big way causing their customers enormous losses. This study is an effort to review and analyze the subject in Indian context with a comparative touch between private and public sector banks in the country. <#LINE#> @ @ Siddharth Tak, Cyber frauds raise their ugly head yet again, Zee Research Group. Retrieved from http://zeenews.india.com/exclusive/cyber-frauds-raise-their-ugly-head-yet again_6113.html(2013) @No $ @ @ Bierstaker J., Brody R.G. and Pacini C., Accountants perception regarding fraud detection and prevention methods, Managerial Auditing Journal,21(5), 520-535(2006) @No $ @ @ Gupta P.K., Internet Banking in India–Consumer Concerns and Bank Strategies, Global Journal of Business Research, 2(1), (2008) @No $ @ @ Khanna Ashu and Arora Bindu, A study to investigate the reasons for bank frauds and the implementation of preventive security controls in Indian banking industry, Int. J.Bus. Sci. & App. Mgmt., 4(3), (2009) @No $ @ @ Saini Hemraj, Rao Yerra Shankar and Panda T.C., Cyber-Crimes and their Impacts: A Review’, IJERA, 2(2), 202-209 (2012) @No $ @ @ Singh B., Online Banking Frauds In India, Report, Retrieved from http://perry4law.org, March 24, (2013) at 8:17 am 7.Details of Calendar Year wise Cyber Frauds in Banks, Retrieved from www.rbi.org.in (2013) @No $ @ @ Kelly B.J., Preserve, Protect, and Defend, Journal of Business Strategy, 20(5), 22-26 (1999) @No $ @ @ Sharma B.R., Bank Frauds- Prevention & Detection,Universal law Publishing Co. Pvt .Ltd. (2003) @No $ @ @ Arun Prabhudesai, Cyber Fraud Statistics in Indian Banks: ICICI Leads. 25, Retrieved from http://www.pib.nic.in/newsite/erelease.aspx?relid=92456 (2013) @No $ @ @ Sayantanee Choudhury. Article, ATM frauds on the rise,Retrieved from http://articles.timesofindia.indiatimes.com TNN Feb 18, 2013, 04.56AM IST (2013) @No $ @ @ Gupta Ankur, Data Protection in Consumer E-banking, Journal of Internet Banking and Commerce,11(1) (2003) @No
@Research Article
<#LINE#>Application of 5S System in the Sample Section of an Apparel Industry for Smooth Sample Dispatch<#LINE#>AdnanMaroo@fKhan,Islam@Md.Mazedul<#LINE#>28-32<#LINE#>5.ISCA-RJMS-2013-041.pdf<#LINE#> Department of Textile Engineering, Daffodil International University, BANGLADESH<#LINE#>30/4/2013<#LINE#>9/5/2013<#LINE#>In an Apparel Manufacturing Industry and in case of factory merchandising, the role of the Sample Section is really very important. Whatever may be the quality or productivity of the production floors, the factory merchandising section will not be able to build up a good business relationship with the buyer if they fail to timely dispatch quality samples to buyers. The samples produced at the sample section, are vital parameters through which the buyers judge the highlighting performances of the factory. When they do not receive samples timely and without adequate quality, they get frustrated with the factory or with the factory merchandising team, which results to the cancellation of the orders or the declination in rewarding future orders to that factory. These can really affect the overall factory economy. The goal of these articles is to find out the Sample Section dilemma and formulate possible as well as applicable solutions, which will save the factory from loosing potential orders from renowned customers (buyers).<#LINE#> @ @ Lummus R.R., Vokurka J. and Rodeghiero B., Improving quality through Value Stream Mapping: a case study of a physician’s clinic, Total Quality Management, 17(8),1063-1075 (2006) @No $ @ @ Abdulmalek F.A. and Rajgopal J., Analyzing the benefits of Lean Manufacturing and Value Stream Mapping via simulation: a process sector case study, International Journal of Production Economics, 107, 223-36 (2007) @No $ @ @ Hines P., Rich N. and Esain A., Value stream mapping–a distribution industry application, Benchmarking International Journal, 6(1), 60-77 (1999) @No $ @ @ www.mister-wong.com/users/258374111/ - United States (2013) @No $ @ @ freedownloadbooks.net/5s-system-pdf-ppt-ppt.html. (2013) @No $ @ @ Introduction to Lean (n.d.). Available from:  http://www.mamtc.com/lean/intro_intro.asp (Accessed 10 May 2010) (2010) @No $ @ @ Jayasuriya S., Discussions between the Government and the EU on GSP+ underway: Apparel industry must move upmarket. Available from: http://www.dailynews.lk /2010/05/20/bus01.asp (Accessed 29 April 2011) (2011) @No $ @ @ www.avrev.com/...systems/energy-take-5-home-theaterspeaker-system.html(2013) @No $ @ @ Lasa I.S., Laburu C.O. and Vila R.C., An evaluation of the Value Stream Mapping tool, Business Process Management,14(1), 39-52 (2008) @No $ @ @ Liker J.K. and Meier D., The Toyota Way, Field Book, Tata McGraw-Hill Edition, New Delhi, 41(2007) @No
<#LINE#>Impact of M-Commerce in Mobile Transaction's Security<#LINE#>Anand@Bajpai<#LINE#>33-37<#LINE#>6.ISCA-RJMS-2013-066.pdf<#LINE#> Career Degree College, Lucknow, UP, INDIA<#LINE#>21/10/2012<#LINE#>21/12/2012<#LINE#>Really the modern world is so advance in technologies since portable network accessible devices and techniques. In the era of wireless technologies which are available in mobile, PDA, Laptop as well as in any PC (personal computer), anyone can get access anywhere- anytime. So we can say it wireless communication which may be called as anywhere- anytime communication. Due to this type of communication, it is very easy to access as well as transfer the information from anywhere-anytime. Today Information technology has connected the whole world on a one land which is called as electronic network land. This land has enabled two types of commerce: i. E-commerce, ii. M-commerce. The M-commerce has enriched the global market and advanced the whole business scenario. The business suddenly moved from regional land to global land because of access and reach of E-commerce and M-commerce. M-commerce is one of the derived technology from E-commerce. E-commerce is the mother of M-commerce. But the question comes up to the enterprise that whether enterprise architectures and designs are able to secure our e-business? Concerning the issues related to the above question I have found one key solution for it which would be capable of handling the issues of security of data assets beyond the enterprise boundaries. Now the concept as well as the approach for the security issue is E-security. But How? So we will find out also the solution for this question. Strategy and the solution need to be addressed in a more fundamental way than firewalls, SSL or PKI. <#LINE#> @ @ Santosh K. Misra, Nilmini Wickamasinghe Security of a Mobile Transaction: A Trust Model ISSN: 1389-5753 (Print) 1572 9362 (Online)/ Volume 4, Number 4 / October, 2004 accessed on (2012) @No $ @ @ Peikari C. and Fogie S., "Maximum Wireless security", 1st Edition ed: Sams Publishing, (2002) @No $ @ @ He L.S. and Zhang N., "A new signature scheme: joint-signature," presented at Proceedings of the 2004 ACM symposium on Applied computing, Nicosia, Cyprus, 2004 accessed on (2012) @No $ @ @ Vacca, John R., Identity Theft, Prentice Hall PTR, (2003) @No $ @ @ “Establish Trust to Protect and Grow Your Online Business,” © 2003 VeriSign, Inc, 2003 accessed on (2011) @No $ @ @ Vacca, John R., i-mode Crash Course, McGraw-Hill Professional, (2001) @No $ @ @ Special Issue of IEEE Communication Magazine on E-Commerce, September, (1999) @No $ @ @ Towards Digital e-Quality, US Govt. Working Group on Electronic Commerce, (1998) @No $ @ @ Denial Amor and Addison Wesley, The E-business Revolution, (1996) @No $ @ @ Greenstein and Feinmann, E-Commerce, Tata McGraw Hills, (1996) @No $ @ @ Goel Ritendra, E-Commerce, New Age International Publishers, (1995) @No $ @ @ Benjamin R.I. and Wigand R.T. , Electronic Commerce: Effects on Electronic, (1995) @No $ @ @ Markets, Journal of Computer-Mediated Communication, (1994) @No $ @ @ http://www.scottish-enterprise.com/ebusiness (2012) @No $ @ @ http://www.researchandmarkets.com/reports/314548(2012) @No $ @ @ http://www.phone.com/pub/Security WP.pdf (2012) @No $ @ @ http://www.wmrc.com/businessbriefing/pdf/mcommerce2001/book/byrne.pdf (2012) @No $ @ @ http://www.s2.chalmers.se/iths/pdf/Digital%20signature%20tutorial.pdf (2011) @No $ @ @ http://www.tdap.co.uk/uk/archive/billing/bill(fml0012) @No $ @ @ htm (2011) @No $ @ @ http://eai.ebizq.net/web integration/olden 1.html (2011) @No $ @ @ http://www.iol.co.za/index.php?art_id=vn20080112083836189C511499IOL:"Victim's SIM swap fraud nightmare" (2011) @No $ @ @ http://computer.org/internet (2011) @No $ @ @ http://www.misq.org/discovery/MISQD_isworld (2011) @No
@Short Communication
<#LINE#>A Comparative study of NPA of Old Private Sector Banks and Foreign Banks<#LINE#>TanmayaKumar@Pradhan<#LINE#>38-40<#LINE#>7.ISCA-RJMS-2013-049.pdf<#LINE#>Dept of Economics, NM Institute of Engineering and Technology, Sijua, Patrapada, Khandagiri, Bhubaneswar, Odisha, INDIA<#LINE#>9/5/2013<#LINE#>3/6/2013<#LINE#>Gross NPA of both Old Private Sector Banks and Foreign Banks continue to rise except the year 2008 in Old Private Sector Banks and 2011 in Foreign Banks continue to fall. Non-performing Assets (NPAs) have become a nuisance and headache for the Indian banking sector for the past several years. One of the major issues challenging the performance of commercial banks in the late 90s adversely affecting was the accumulation of huge non-performing assets (NPAs). The quality of loan portfolio is very crucial for the health and existence of the banks. The scope of the study is limited to five years data. The study is related to Old Private Sector Banks and foreign Banks.<#LINE#> @ @ Internet Banking in India Consumer Concerns and Bank Marketing Strategies Sufyan Habib, Res.J. Management Sci, 1(3), 20-24 (2012) @No $ @ @ Bhasin N., Banking Developments in India 1947 to 2007, New  Delhi, Century  Publications Science, 1(12 2012), 38-42 (2008) @No $ @ @ Aruna Kumari A.V., Economic Reforms and Performance of Indian Banking: Across Structural Analysis, Indian Economic Panorama, A Quaterly Journal of Agriculture, Industry, Trade and Commerce, Special Banking Issue19-21 (2002) @No $ @ @ Eze jude O. and Ugwuanyi Uche.,Customer Segment: The Concepts of  Trust, Commitment and Relationships, Res. J. Management Sci, 1(3), 15-19 (2012) @No $ @ @ Pradhan Kumar Tanmaya, A Comparative Study of NPA of New Private Sector Banks and Old Private Sector Banks, Researchers World-Journal of Arts, Science and Commerce, 4(1(2)), 148-152 (2013) @No $ @ @ Malyadri P., NPA’s in Commercial Banks –An Overview, Banking Finance, Monthly, XVI, 6-9 (2003) @No $ @ @ Pradhan Kumar Tanmaya, A study of trends of Non –Performing Assets in Public sector banks during Post-Reform Period, The International Journal’s Research Journal of Economics and Business Studies 1(11) 30-37 (2012) @No $ @ @ Mohamed M. Sheik, Adul Kader M. Mohiadeen and Anisa H., Relationship among organizational Commitment, Trust and job satisfaction: An Empirical Study in Banking Industry, Res, J. Management Sci., 1(2), 1-7 (2012) @No $ @ @ Yasir Arafat Elahil and Mishra Apoorva, A detail Study on Length of Service and Role Stress of Banking Sector in Lucknow Region, Res. J.Management Sci, 1(5), 15-18(2012) @No $ @ @ Kunjkunju Benson, Com,mercial Banks in India Growth, Challenges and Strategies, 300-303 (2008) @No $ @ @ Pradhan Kumar Tanmaya, A Comparative Study of NPA of State Bank of India Group and Nationalised Banks, The International Journal’s Research Journal of Economics and Business Studies, 2(6), 24-27 (2013) @No $ @ @ Mahipal Singh Yaadav and Swami Vivkananda, Impact of Non Performing Assets on Profitability and Productivity of Public Sector Banks in India, AFBE Journal, Academic paper, 4(1), 232-239 (2011) @No $ @ @ Pradhan Kumar Tanmaya, Non-Performing Assets(NPA)-A major Source of weakness of Public Sector Banks, The International Journal’s Research Journal of Commerce and Behavioural Science, 1(12),38-42 (2012) @No $ @ @ Siron Gajendra, Global Market and Indian Prospective, Res. J. Management Sci, 1(5), 1-5 (2012) @No $ @ @ Uppal R.K and Kaur Rimpi, Banking Sector Reforms in India, Review of Post-1991 Developments, 10-15 (2006) @No $ @ @ Mishra Aswini Kumar, G. Sri Harsha, Shivi Anand and Neil Rajesh Dhruva, Analyzing soundness in Indian Banking: A CAMEL Approach, Res, J. Management Sci,1(3), 9-14 (2012) @No