@Research Paper
<#LINE#>Evaluating Factors influence Consumers’ Satisfaction level towards online shopping in India<#LINE#>Rohini @Baghel <#LINE#>1-8<#LINE#>1.ISCA-RJMS-2021-007.pdf<#LINE#>Research Scholar, Faculty of Management Studies, Banasthali Vidyapith, Banasthali, Rajasthan, India<#LINE#>27/10/2021<#LINE#>31/1/2022<#LINE#>With the growth of the Internet, online shopping is developing speedily in India as a new way of shopping. Consequently, this research paper needs to identify determinates of consumer satisfaction level towards online shopping in India. A total 100 numbers of consumers have participated in this research in India. The finding of our study i.e. website design, security, information quality, pricing, product quality, and product variety these factors are more affecting the consumers' satisfaction level towards online shopping in India.<#LINE#>Li, N., & Zhang, P. (2002).@Consumer online shopping attitudes and behavior: An assessment of research.@AMCIS 2002 proceedings, 74.@Yes$Cappelli, L., Guglielmetti, R., Mattia, G., Merli, R., & Renzi, M. F. (2011).@Testing a customer satisfaction model for online services.@International Journal of Quality and Service Sciences, 3(1), 69-92. http://dx.doi.org/10.1108/17566691111115090@Yes$Vasić, N., Kilibarda, M., & Kaurin, T. (2019).@The influence of online shopping determinants on customer satisfaction in the Serbian market.@Journal of theoretical and applied electronic commerce research, 14(2), 70-89.@Yes$Guo, X., Ling, K. C., & Liu, M. (2012).@Evaluating factors influencing consumer satisfaction towards online shopping in China.@Asian Social Science, 8(13), 40.@Yes$Cyr, D. (2008).@Modeling website design across culture: relationships to trust, satisfaction and E-loyalty.@Journal of Management Information Systems, 24(4), 47-72. http://dx.doi.org/10.2753/MIS0742-1222240402@Yes$Cho, N. and Park, S. (2001).@Development of electronic commerce user – consumer satisfaction index (ECUSI) for internet shopping.@Industrial Management and Data Systems, 101(8), 400–405. http://dx.doi.org/10.1108/EUM 0000000006170@Yes$Lee, G. G. and Lin, H. F. (2005).@Customer Perceptions of E-service quality in online shopping.@Journal of Retail and Distribution Management, 33(2), 161-176. http://dx.doi.org/10.1108/09590550510581485@Yes$Lee, M. K., Cheung, C. M. and Chen, Z. (2005).@Acceptance of Internet-based learning medium: the role of extrinsic and intrinsic motivation.@Information & management, 42(8), 1095-1104.@Yes$Gefen, D. (2000).@E-Commerce: the role of familiarity and trust.@The International Journal of Management and Science, 28, 725-737.@Yes$Ratnasingham, P. (1998).@The importance of trust in electronic commerce.@Internet Research, 8(4), 313-321. http://dx.doi.org/10.1108/10662249810231050@Yes$Rowley, J. 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@Research Article
<#LINE#>Exogenous factors in female entrepreneurship, Brazzaville, Congo<#LINE#>Aimée Tathiana @KOULOUNDA,Jean-Paul @FAVRE <#LINE#>9-14<#LINE#>2.ISCA-RJMS-2021-006.pdf<#LINE#>ESM, Ecole Supérieur de Management, Geneva, Switzerland@ESM, Ecole Supérieur de Management, Geneva, Switzerland<#LINE#>17/8/2021<#LINE#>7/12/2021<#LINE#>In this work, we studied the cultural and socio-economic factors that influence women’s entrepreneurship in the informal sector, which accounts for 70% of jobs. The specific case of the Kongo ethnic group with the distinction of being recognized as an entrepreneurial ethnic group was studied in this work. The quantitative method based on individual interviews was used but also the observation of the behaviour of women entrepreneurs on certain sensitive issues such as belief. A questionnaire as a collection instrument made it possible to obtain the parameters sought during the interview, which was generally conducted in the Kongo language. The results show that lack of employment and the need to support the family are the main reasons for women’s involvement in informal entrepreneurship. The results also show that half of women entrepreneurs use their own funds. Our study also revealed that traditional belief, especially kindoki (witchcraft) and religious, appear to be a factor favouring in the sense that they bring serenity and security to the action of undertaking.<#LINE#>Tessier-Dargent C. (2015).@Entrepreneurs by necessity from a simplifying dichotomy to a complex continuum: Definitions and typology of entrepreneurs by necessity study of workable dimension of creation processes by necessity.@Grenoble Alpes University, Grenoble, France@No$Bergmann, H. & Sternberg, R. (2007).@The changing face of entrepreneurship in Germany.@Small Business Economics, 28(2), 205-221.@Yes$Shu Yu and Vorisek. D. (2021).@Five reason to be concerned about the shadow economy.@World bank.org. https://blogs.worldbank.org/voices/five-reasons-be-concerned-about-shadow-economy@No$Zoumba, N.B. (2018).@Entrepreneurship by necessity and opportunity: an attempt at understanding in the Burkinabe context.@University Paris-Est, Paris, France@No$Hafou Touré Samb (2021).@Women entrepreneurship: fostering the emergence of regional champions.@La Ttribune https://afrique.latribune.fr/think-tank/tribunes/ 2021-04-22/ entrepreneuriat-feminin-favoriser-l-emergence -de-championnes-regionales-883033.html@No$Okamba, E. (2021).@Youth employment or the challenge of mass unemployment in the Congo.@ADIAC https://www.adiac-congo.com/content/emploi-des-jeunes-ou-le-defi-du-chomage-de-masse-au-congo-35373@No$World Bank group (2019).@Doing Business.@Key data: Sub-Saharan Africa.  Group. https://francais.doingbusiness. org/content/dam/doingBusiness/media/Fact-Sheets/DB19/ FactSheet_DoingBusiness2019_SSA_Fr.pdf@No$Memdjofeng Toche, C. L. (2020).@Study of the entrepreneurial dynamics of women in the creation of a collective enterprise: The case of the creation of a women@University of Rennes 2, France, https://tel.archives-ouvertes.fr/tel-03405447v2@No$Xavier-Oliveira, E., Laplume, A. O. & Pathak, S. (2015).@What motivates entrepreneurial entry under economic inequality?.@The role of human and financial capital. Human Relations, 68(7), 1183-1207.@Yes$d’Andria, A. & Gabarret, I. (2016).@Women and Entrepreneurs: Thirty Years of Research into Women’s Entrepreneurial Motivation.@Review of Entrepreneurship, 15(3), 87-107.@Yes$DIA I. (2017).@Les motivations des femmes entrepreneures du secteur informel à Dakar (Sénégal).@The motivations of women entrepreneurs in the informal sector in Dakar (Senegal). (No. 81292). University Library of Munich, Germany.@Yes$Ibrahima Théo Lam (2020).@Women entrepreneurship in Africa, an untapped gold mine! L’ Harmattan, Senegal.@1-232. ISBN:  978-2-343-19497-4@No$Coquery –Vidrovitch, C. (2021).@African women: stories of women from sub-Saharan Africa of the 19th and 20th century.@La découverte, 1-559. ISBN: 9782707154458@No$Denis Mukwege (2021).@The Power of Women: Tapping into Resilience to Repair the World.@Gallimard, 1-400. ISBN: 9782072956157@No$Lelart M. (1990).@The informal practice of savings and credit in developing countries.@John Libbey-Eurotex, 1-360. ISBN: 0-86196-260-5@No$Libali B. (2015).@Reproductive behaviour in the Republic of Congo: permanence and changes: for a contextual and dynamic approach to fertility.@University of Burgundy.@No$Dzaka T. and Milandou M. (1994).@Congolese entrepreneurship to the test of magical powers. A hidden side of management cultural risk.@Politique Africaine, 56, 108–18.@No$Duyck, J.Y and Mhenaoui, I (2013).@Spititualy and Enterprise.@Key measurement concepts and tools Rimhe,  8(2), 57-70.  https://www.cairn.info/revue-rimhe-2013-4-page-57.htm@No