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Studying the Satisfaction Level of Students from Academic Branches

Author Affiliations

  • 1Dept. of Educational Administration, Faculty of Psychology and Social Science, Central Tehran Branch, Islamic Azad University, Tehran, IRAN

Res. J. Recent Sci., Volume 3, Issue (4), Pages 27-33, April,2 (2014)


The present research examines rate of students’ satisfaction (medicine, dentistry, pharmaceutical) at different medical branches of Islamic Azad University. The main problem in this research is that to what extent the provided academic and educational services by the departments can meet the students’ needs and expectations. Sampling process happened in Tehran and among medicine, dentistry, and pharmaceutical departments with total size of 1400 subjects. Using the Krejcie and Morgan table, 300 were selected by stratified random sampling method. To measure rate of satisfaction, a researcher- made questionnaire based on the international survey of students’ needs assessment developed by Noel-Levitz institute having the global standards was adapted. The obtained results indicate that the academic and educational services presented by different departments do not sufficiently satisfy the students’ needs and expectations and they are not pleased with the current conditions.


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