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The Survey of Relationship between Personality Characteristic of Employees and Organizational Conflict (Interpersonal) in Governmental Organizations of Kerman, Iran

Author Affiliations

  • 1 Member of scientific board, Management Department, Islamic Azad University of Kerman, IRAN

Res. J. Recent Sci., Volume 3, Issue (12), Pages 9-15, December,2 (2014)


Background In the current era, recognition of people personal characteristics in different situation of life is very necessary. The studies show that individual difference and personality of people is one of the reasons of conflict in organization. In other words, conflict is due to the disagreement of people in goals, subjects, opinions and similar cases. The method: this research was done by using cross-sectional studies and correlation method in 2007. From 12 organizations of governmental organization, 250 employees were the sample of the population of 1984 people in this study. This research was done by questionnaire that its validity and reliability was evaluated. The data were analyzed by using SPSS software, Pearson and Kendallís correlation tests and log-linear analysis after collection. Findings: between the personality characteristics of control focus of employee and their authoritarianism and organizational conflict (interpersonal) there was a positive significant statistic relationship. In other words, interpersonal conflict will increase, if willingness of individual were toward introversion and authoritarianism of staff were increase. There was a significant negative relationship between staff's personality characteristics, self-esteem and compatibility with their position and organizational conflict (interpersonal). I.e. the rate of interpersonal conflict will decrease if self-esteem and compatibility increase according to staff's position. Conclusion: To understand different level of staff's performance, recognition of difference in attitudes, perception, mental and physical abilities and personal features are very important and lead to reduction of organization conflicts.


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