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Expert Systems and Artificial Intelligence Capabilities Empower Strategic Decisions: A Case study

Author Affiliations

  • 1Department of Management, Marand Branch, Islamic Azad University, Marand, IRAN
  • 2Department of Management, Tabriz Branch, Islamic Azad University, Tabriz, IRAN

Res. J. Recent Sci., Volume 3, Issue (1), Pages 116-121, January,2 (2014)


This article tries to investigate the capabilities of expert and artificial intelligence systems in organization strategic decision. An expert system is a knowledge-based computer program that achieves human expertise in a limited domain. The expert system or knowledge based systems (KBS) are originated in the study of artificial intelligence (AI). Expert systems owes their existence to the artificial intelligence and answer to inferential questions on specific issues such as the implications of the knowledge of the experts. Expert systems must be able to explain their process of reasoning and conclusion to the end user. This research indicates that expert system leads to promotion of strategic decision making quality accompanied by speed and accuracy in the principle behaviors and the root of the expert system is artificial intelligence that the computer activities like human activities are based on knowledge, accuracy, education and perception


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