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Mechanisms for generating credibility in nonprofit organizations

Author Affiliations

  • 1Centro de Tecnología para el Desarrollo (Cented), Buenos Aires, Argentina

Int. Res. J. Social Sci., Volume 6, Issue (10), Pages 25-29, October,14 (2017)


In recent years, the great increase in the relative importance of Nonprofit Organizations (NPOs), also referred to as Civil Society Organizations (CSOs), in key areas such as health, education, human rights, culture and others that have a favorable impact on social development, entails greater responsibility in leadership and management of these organizations. Beyond the specific increase in the number of NPOs that exist in each country, they have also diversified their scope of activities, moving from more traditional areas such as health and education, to more innovative areas such as the development of alternative energies in isolated populations or evaluation of police forces. Today, there is practically no human development area where these organizations do not actively intervene. By increasing the number of organizations and the thematic areas they attend, there is a consequent increase in their share in the provision of public and private goods, occupying niches that previously belonged to the State or commercial organizations. This, in turn, implies a significant increase in several variables such as economic income, resource mobilization, number of organizations\' stakeholders, media exposure, political influence, etc. All this favors a greater scrutiny of NPOs, both from their own stakeholders as from the public in general. In fact, the scrutiny by the stakeholders is usually fairly fair, or at least based on greater equity, since they usually have more information, mainly due to the need for it for decision making. On the other hand, the general public, while aware of the existence and, to a greater or lesser extent, of the work of these organizations, are often plunged into prejudices, both positive and negative, which alter the possibility of reaching a valid and substantiated conclusion. This is where transparency and accountability become decisive strategic decisions for the credibility of the nonprofit sector.


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